Frequently Asked Questions
Everything you need to know about securing your home with Guardian Technologies.
How long does shipping take for smart home security systems?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for those needing faster delivery.
What is your return policy for installed devices?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it for a full refund, provided the hardware is in its original condition with all packaging included.
Are Guardian Technologies products compatible with voice assistants?
Yes, our entire product line is fully compatible with Amazon Alexa, Google Assistant, and Apple HomeKit for seamless voice control and automation.
Do I need a professional to install my Guardian sensors?
No, our products are designed for easy DIY installation. Every kit includes a step-by-step guide and access to our mobile app, which walks you through the setup process in minutes.
What kind of warranty do you offer on hardware?
All Guardian Technologies hardware comes with a 2-year limited warranty that covers manufacturing defects and technical malfunctions under normal use.
Is there a monthly subscription fee for the mobile app?
Basic app features, including live streaming and real-time alerts, are free. We also offer premium 'Guardian Shield' plans for cloud storage and professional 24/7 monitoring.